Return & Refund Policy

At Skilk, customer satisfaction is important to us. If you are not satisfied with your purchase, we offer a fair return and refund policy to ensure a positive shopping experience.

Non-Returnable Items

List Block

• Items that have been used or damaged by the customer
• Items returned after the return period
• Products without original packaging

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be issued to the original payment method used during checkout.

Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately. Our support team will review the issue and provide a replacement or refund when appropriate.

Return Shipping

Customers may be responsible for return shipping costs unless the item was defective or incorrect.