Shipping Policy
At Skilk Shop, we are committed to providing a transparent, reliable, and clearly defined shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered in compliance with applicable U.S. consumer protection standards and Google Merchant Center requirements.
Website: https://skilk.shop/
1. Shipping Coverage
Skilk Shop currently ships within the United States only.
We do not offer international shipping at this time.
2. Shipping Costs
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✅ Free Standard Shipping is available on all orders within the United States.
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There are no hidden fees, handling charges, or additional processing costs.
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The total price displayed at checkout is the final amount charged.
We maintain full pricing transparency at every stage of checkout.
3. Order Processing Time
After a customer successfully places an order:
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Orders are processed within 1–2 business days (Monday–Friday).
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Orders are not processed on weekends or U.S. federal holidays.
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Customers receive an order confirmation email immediately after payment is completed.
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Once the order is shipped, a shipping confirmation email may be sent.
If there is any unexpected delay in processing, customers will be notified via email.
4. Shipping & Estimated Delivery Time
Once an order has been processed and dispatched:
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Estimated delivery time is 2–5 business days within the United States.
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Total estimated time (processing + delivery): 3–7 business days.
Delivery time may vary depending on:
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Customer’s shipping address
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Weather conditions
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Carrier operational delays
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High seasonal demand
While we strive to meet all delivery estimates, shipping times are not guaranteed.
5. Shipping Carriers
Orders are shipped through trusted and recognized U.S. shipping carriers. Carrier selection is based on efficiency, reliability, and delivery location.
Each order is:
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Carefully inspected before shipment
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Securely packaged to prevent damage
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Provided with tracking information when available
Customers may use the tracking number to monitor shipment progress directly through the carrier.
6. Tracking Information
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Tracking details are provided once available.
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Customers can track their package using the carrier tracking link.
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If tracking information is not updating or appears delayed, please contact us for assistance.
7. Incorrect Address Policy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Skilk Shop is not responsible for:
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Delivery delays caused by incorrect or incomplete addresses
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Orders returned due to address errors provided by the customer
If an order is returned due to incorrect address details, additional shipping charges may apply for reshipment.
8. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item:
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Contact us within 48 hours of delivery.
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Email: support@skilk.shop
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Include:
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Order number
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Clear photos of the item
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Photos of the packaging
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After review, we will provide an appropriate resolution, which may include replacement or refund in accordance with our Return & Refund Policy.
9. Lost or Stolen Packages
If tracking shows that a package was delivered but you did not receive it:
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Verify your shipping address.
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Check with neighbors or household members.
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Contact the shipping carrier directly.
Skilk Shop is not responsible for packages marked as “Delivered” by the carrier. However, we will assist customers in filing a carrier investigation when necessary.
10. Shipping Policy Updates
Skilk Shop reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date.
Contact Information
Business Name: Skilk Shop
Business Address: 50448 NE-91, Spalding, NE 68665, United States
Phone: +1 (308) 497-2200
Email: support@skilk.shop
For any shipping-related questions, please contact our customer support team. We are committed to providing prompt and professional assistance.