Shipping Policy
At Skilk, we believe that a great shopping experience continues even after you place your order. Our goal is to deliver every package safely, quickly, and transparently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing Time
Order Processing Time
All orders placed on our website are carefully reviewed and prepared by our team before shipping.
Orders are processed within 1–3 business days. During this time, we confirm the order details, prepare the product, and package it securely to ensure safe delivery.
Please note that orders placed on weekends or holidays may be processed on the next business day.
Shipping Time
Once your order has been processed and shipped, the estimated delivery time is 5–7 business days depending on your location within the United States and the shipping carrier’s schedule.
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• Processing Time: 1–3 business days
• Shipping Time: 5–7 business days
• Estimated Total Delivery Time: 6–10 business days
Delivery times may vary slightly due to weather conditions, transportation delays, or other unexpected logistics factors.
Free Shipping
Skilk proudly offers Free Standard Shipping on all orders within the United States.
There are no additional shipping charges at checkout. The price you see on the product page is the final price you pay.
Shipping Method
To ensure reliable and secure delivery, Skilk works with trusted national and regional shipping carriers in the United States.
Once an order leaves our facility, it is handled by professional carriers who specialize in safe and timely package delivery.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
This allows you to monitor the progress of your shipment and see the expected delivery date.
If you do not receive tracking information within a few days after placing your order, please contact our support team.
Damaged or Lost Packages
At Skilk, every order is carefully packaged to prevent damage during transit. However, if your item arrives damaged, defective, or appears to have been affected during shipping, please contact us as soon as possible.
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Please include the following information when contacting us:
• Your order number
• A description of the issue
• Clear photos of the product and packaging
Our support team will review the situation and provide an appropriate solution such as a replacement or refund, depending on the circumstances.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an incorrect or incomplete address is provided, it may result in delivery delays or failed delivery attempts. Skilk cannot be responsible for packages that cannot be delivered due to incorrect address information.
If you notice an address error after placing your order, please contact us immediately so we can attempt to correct it before shipment.
Contact Information
If you have any questions about shipping or delivery, our support team is always available to help.
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• Business Name: Skilk
• Website: https://skilk.shop/
• Address: 50448 NE-91, Spalding, NE 68665, United States
• Phone: +1 (308) 497-2200
• Email: support@skilk.shop